This Privacy Policy explains how Kaiping Shuikou Pengquan Hardware Processing Factory (“PENGQUAN Hardware”, “we”, “us” or “our”) collects and uses information when you visit pengquanparts.com, submit an inquiry or contact us.
1. Information we collect
When you submit an inquiry, we may collect your name, company, telephone number, email address, WhatsApp number, product requirements, drawings or files you choose to send, and any other information in your message.
We may also collect basic technical information such as IP address, browser type, device type, referring page and pages visited when analytics or security services are enabled.
2. How we use information
- To review your drawings or requirements and provide quotations;
- To communicate about samples, production, quality, delivery and after-sales support;
- To operate, secure and improve our website and inquiry process;
- To comply with legal, accounting and contractual obligations.
3. Legal basis
Where applicable, we process information because it is necessary to respond to your request, take steps before entering into a contract, perform a contract, comply with legal obligations, or pursue legitimate business interests. Where consent is required, you may withdraw it at any time.
4. Service providers and international transfers
We may use service providers for website hosting, inquiry delivery, email, analytics, security and file storage. Information may be processed in countries other than your own. We only share information needed to provide these services or comply with law, and we do not sell personal information.
5. Retention
We retain inquiry and order information only for as long as reasonably necessary for quotation follow-up, order fulfilment, after-sales support, accounting, dispute prevention and legal compliance.
6. Cookies and analytics
Our website may use essential storage for website functions. If analytics or advertising tools are enabled, they may use cookies or similar technologies. Where required by law, we will request consent before using non-essential cookies.
7. Your rights
Depending on your location, you may have rights to request access, correction, deletion, restriction or objection to processing, and data portability. You may also withdraw consent and lodge a complaint with an applicable data protection authority.
8. Security
We use reasonable administrative and technical safeguards. However, no internet transmission or storage system can be guaranteed completely secure. Please avoid sending highly sensitive personal data through the inquiry form.
9. Contact us
Kaiping Shuikou Pengquan Hardware Processing Factory
No. 60, Jinlong Development Zone, Jiaxing Industrial Area, Shuikou Town, Kaiping, Guangdong, China
Email: kpjuncheng@hotmail.com
Telephone / WhatsApp: +86 137 2619 4405
10. Changes to this policy
We may update this policy when our website, service providers or legal obligations change. The effective date above shows the latest revision.